Covid-19 Update! Turnaround times have increased
We're still fulfilling orders and keeping our makers healthy and working from home. We are following strict sanitation protocols to ensure the safety of our customers and our team. We’ve taken the following steps:
How will this affect my order?
Some adjustments have had to be made, here are a few changes:
Due to volume in orders, Our current production time has increased.
USPS is experiencing some delays across the country and exact delivery times will increase.
If you need your order rushed. Please contact our support team firstname.lastname@example.org to have shipping upgraded for an extra fee. Due to COVID-19 shipping times have increased.
Please note that handmade pieces take time to create. We are trying our best to keep our makers safe and work tirelessly to get orders out. After you receive your tracking number, you may experience an unusual delay while your package is traveling through out the network and is in transit to you.
For more information you can checkout our help center https://metalvinejewelry.com/apps/help-center