Any item on that is personalized with engraving, handstamped or laser engraving can not be returned.
Happy Guarantee
All Eligible U.S. Returns and exchanges are free within 30 days of purchase. Pieces must be unworn and in same condition as arrived in.
Items that can't be returned are:
Personalized items are not returnable
14k Solid Gold pieces are not returnable
Most of our items are handmade. Handmade pieces require special supplies to create, that is why 14k solid gold pieces can not be returned as they were created just for you. If you need a different size, need re-shine your jewelry pieces, please reach out to us as we can help.
Items on sale or custom items are not returnable
Items that are on sale, are all final sale and can not be returned.